What is the Grooming Process?
You will be greeted by one of our amazing staff members.
At this time, you can discuss what you would like for a haircut, and we will assess your dogs coat. A hair length chart will be provided so you can make the best choice for your dog. You may also request add-on services (see list below)
If there is extensive matting, our groomer will provide the best course of action for your dog with your approval.
All services start off with a bath using our all natural products. If your pup has sensitive skin, we also have Hypo-allergenic Shampoo as requested.
Baths are followed by a Blowdry. We may use a Happy Hoodie if required. Depending on size and coat type, this can take anywhere from 30mins to 1 hour.
Depending on which service you choose, groomers will continue with the rest of groom which will include Sanitary trim (Trimming paw pads and rear end), nail trim and ear cleaning.
The entire process can range from 1.5hrs to 5hours depending on the size of dog, coat condition, and mannerism of dog.
Once completed, we will send a text message or email for pick up. Please ensure your profile has the correct email and phone number for contact.
Any touch-ups requested must be done within 24hrs of groom.
It is recommended to reschedule your next groom at time of pick up.
Grooming waivers must be signed prior to starting the groom.
What to expect at my puppy’s first groom?
Our Puppy Intro Groom is a gentle, positive first grooming experience designed to help your puppy feel comfortable and confident with being handled. This session focuses on familiarizing your puppy with the sights, sounds, and sensations of grooming in a calm, one-on-one environment. Typically we complete a bath & tidy for puppy’s first appointment in order to keep the experience positive. Sometimes puppy’s respond extremely well to their first grooms and full haircut can be completed. Our groomers use their professional discretion to determine what option is best for your puppy.
Puppy Intro Grooms are recommended between the age of 12 to 16 weeks to start your puppy off right!
What is a Bath & Tidy?
A Bath & Tidy is a great service for dogs who are in between full Kennel Cuts or Teddy Bear Cuts appointments. This is also our standard trim for double coated breeds such as Goldens, Bernese Mountain Dogs, Samoyeds and more! When choosing this option, no length from the body or head of the dog will be cut. However, brushing out the dog to “De-shed or de-matt” is completed. If matts are substantial, we may refuse de-matting service and recommend a Kennel Cut instead.
This is a great option for first time grooms for puppies to get used to grooming rituals.
What is a Kennel Cut?
We use the term Kennel cut to describe a body shave using a blade on our clippers.
Kennel cut’s length range anywhere from 1/16" or 2mm length of coat to 1/4" or 6mm length of coat left on the body. This option may be used when owners are looking for a short easy to maintain trim or on dogs that are extensively matted in order to start fresh.
What is Teddy Bear Cut?
A Teddy Bear cut is used to describe as a longer fluffy trim using comb attachments on our clippers to achieve an adorable .
Teddy Bear cut’s length range anywhere from 3/8" or 9.5mm length of coat to 1" or 24.5mm length of coat left on the body. If your dog has extensive matting, this option may not be for them. This option is great if you would like a longer coat and a little more style.
What does De-shedding Mean?
De-shedding is completed on double-coated dogs. Dogs who blow their coats once a year can be as small as a pug to as large as an Akita or Husky. It is pertinent that the “dead” undercoat is brushed out to maintain their coats. The process for De-shedding is a combination of a good bath with proper de-shedding shampoo/conditioner, blow dry with a high velocity dryer and manual brushing with the right grooming tools.
What does De-matting mean?
Matting can be very painful for dogs when left too long. Matts can cause sores/hotspots, bruising on the skins and even hematomas in some areas when not looked after. Our groomers always try their best to brush out coat while not overwhelming your pups but sometimes this is not possible due to tangles or matting. If you are unable to de-matt or brush your dog at home in between haircuts we recommend booking them in for regular Bath & Tidy’s in between grooms to help keep your pup looking and feeling their best. If matts are extensive, we may refuse the de-matting service in order to keep your pups grooms with us positive and stress free. If your pup is matted starting fresh with a short trim and bringing them in regularly for Bath and Tidy/haircuts every 4-8 weeks is recommended.
The tools that we recommend using at home are:
Stainless Steel Fine Tooth Comb
Slicker Brush (large)
What is Nagayu CO2 Hydrotherapy Skin Treatment?
CO2 HYDROTHERAPY FOR PETS
100% Safe & Effective Treatment
Nagayu CO2 hydrotherapy is the most powerful spa treatment that stimulates the dog's circulatory system. It is achieved through the use of carbonic acid and activates cellular metabolism and accelerates the process of cell regeneration. With couple session of CO2 shower, various skin problems may be improved.
Redness, Irritation of the skin
Dander (Dandruff)
CO2 Spa Treatment
After rinsing off shampoo, we use a CO2 tablet to finish the bath. It provides a much deeper cleansing result rather than regular water. This treatment applies moisturizing supplement on skin & coat at the same time.
Note: Please note it may take up to 2-3 treatments before seeing results. Recommend treatment is every 2 weeks. This treatment is not a replacement for veterinary care.
Flea/Tick/Lice Protocol
What is our Cancellation Policy?
Groomers’ wages are commission-based. If you need to cancel last minute, or you do not show up for your appointment, the groomer loses income. This is why Central Bark Doggy Daycare and Grooming Spaw has a strict cancellation policy to protect our groomers and make sure that this does not hurt their bottom line.
Booking an appointment acknowledges that you have read and accepted the Cancellation Policy and Waiver Agreement.
All NEW grooming clients will be required to pay a $75 deposit. Our team will book your appointment on your behalf, however, it will NOT be confirmed until we have received the deposit. The link to pay the deposit will be included in the confirmation email sent to you, after the appointment has been booked. If you are going to miss your appointment for any reason, please contact us ASAP.
We require at least a 48 hour notice for all cancellations or rescheduled to allow us time to fill the space with a customer from our waiting list.
Please see below for fee/charges:
Same day cancellation 50% of the grooming fee will apply.
No shows (meaning no phone call or calling after the appointment has already started) 100% of the full grooming fee will apply.
Groomers set aside a specific amount of time for each groom. If you are late for your appointment after 15 minutes your appointment will be cancelled and you will be charged 100% of full groom. You will receive a 20 minute pick up notification through email/text sms.
Estimates will be provided when groomer is able to assess your dogs coat.
Groomer will not be able to complete any trimming services until dogs are bathed and blow dried. If there is extensive matting there will be an extra charge.
If your dog has Fleas/Lice we will call you for immediate pick up and a $75 cleaning fee will be applied.
Discounted price of daycare with Grooming Package purchase is subject to a $40.00 charge and is added as an Add-on service ONLY for pre-existing daycare clients.
We reserve the right to refuse services. Disrespectful behavior will not be tolerated.
